Six months ago we set out to build the most powerful, easiest-to-use AI chatbot platform for growing businesses. Today we ship it. AI Chat Vault 2.0 is our most significant release since launch — and we think you're going to love it.
Multi-Agent Orchestration
You can now create multiple specialised agents and route conversations between them automatically. Set up a "Sales" agent that handles pricing questions, a "Support" agent for technical issues, and an "Onboarding" agent for new users — and let the platform route each conversation to the right agent based on detected intent.
This is a game-changer for larger teams that want to maintain a consistent handoff experience without building custom routing logic.
Upgraded RAG Engine: 38% More Accurate
We've moved to a hybrid retrieval approach that combines:
Dense vector search — semantic similarity for conceptual questions
BM25 keyword matching — precision retrieval for exact terms, product names, and codes
Re-ranking — a secondary model scores retrieved passages for relevance before sending to the LLM
In our internal benchmarks, this reduces irrelevant retrievals by 38% and cuts hallucination rates by over half. Your users will notice the difference immediately.
Redesigned Dashboard
The new dashboard gives you a clear, real-time overview of all your agents in one view. Conversation volume, credit usage, resolution rates, and CSAT scores — all surfaced at a glance. We also added quick-action shortcuts for the most common tasks: adding a knowledge source, testing in the Playground, or deploying an update.
New Integrations
Slack — receive and respond to conversations directly in your Slack channels, with full bot context
HubSpot — sync conversation transcripts, detected leads, and sentiment scores directly to HubSpot contacts
Shopify — connect your product catalogue and let your bot handle order tracking, returns, and product recommendations
Pricing
All existing customers keep their current pricing — no surprises. New plans offer more credits and higher limits at every tier. See the pricing page for full details.
Ready to explore 2.0? Log in and check out the new dashboard — the upgrade is automatic.
Jeetendra Kumar is the Founder and CEO of AIChatVault, an AI-powered customer engagement platform that helps businesses automate customer support, capture leads, and engage website visitors through intelligent AI assistants. He leads the platform's product development, technology strategy, and innovation initiatives, focusing on making advanced AI solutions accessible to businesses of all sizes.
With over 18 years of experience in software development and digital technologies, Jeetendra specialises in web application development, SaaS platforms, business automation, artificial intelligence integration, and customer relationship management systems. Throughout his career, he has successfully delivered solutions across industries including real estate, education, e-commerce, healthcare, and professional services.
As the founder of AIChatVault, Jeetendra is focused on helping organisations improve customer experiences through AI-driven automation. Under his leadership, AIChatVault has been developed to provide businesses with intelligent chatbots, automated lead qualification, appointment scheduling, customer support automation, and conversational AI solutions that operate around the clock.
Recognising the rapid evolution of search and AI technologies, Jeetendra actively works with emerging technologies including Artificial Intelligence, Large Language Models (LLMs), Answer Engine Optimisation (AEO), Generative Engine Optimisation (GEO), and AI-powered search experiences. His vision is to help businesses not only automate conversations but also increase their visibility within modern AI-driven discovery platforms.
Alongside AIChatVault, Jeetendra has extensive experience in building scalable SaaS products, CRM systems, lead management platforms, and enterprise business applications. His technical expertise spans PHP, Laravel, WordPress, React, Vue.js, mobile applications, cloud infrastructure, and AI integrations.
Through AIChatVault, Jeetendra is committed to empowering businesses with practical AI solutions that improve productivity, enhance customer engagement, and drive sustainable growth in an increasingly digital world.
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