AIChatVault integrations

Connect customer conversations to the systems that power your business.

Bring commerce data, business knowledge and customer-facing experiences into one AI agent—then guide each request toward a useful, controlled next step.

One managed workspaceConnected business contextHuman handoff paths
AIChatVault brand iconAIChatVault
SShopify
WWooCommerce
MMagento
OOpenCart
{ }API
Website
Messaging, CRM and support

Keep conversations connected beyond your website.

Deploy an AI agent into supported messaging channels and connect customer context to the CRM, booking, campaign and support tools your team already uses.

M

Messaging channels

Customer conversations powered by shared agent knowledge

WhatsApp

Answer WhatsApp Business conversations using the agent's approved knowledge and capture customer enquiries.

Available

Instagram

Bring AI-assisted responses to Instagram direct messages through a connected Meta account.

Available

Messenger

Support Facebook Messenger conversations with the same business knowledge used by your agent.

Available

Email

Route supported incoming email enquiries to the agent and manage automated email assistance from one workspace.

Available
C

CRM, booking and support

Operational context and controlled downstream workflows

Zoho CRM

Send captured leads and contacts into configured CRM workflows, with optional task and deal handling.

Available

Zoho Desk

Create support tickets from configured conversation triggers and include selected customer and transcript context.

Available

Zoho Bookings

Connect services and staff so approved booking guidance or direct booking actions can be configured.

Available

Zoho Campaigns

Add consented contacts to selected lists and process unsubscribe, bounce and spam-status events.

Available

Freshdesk

Create and track support tickets, sync knowledge articles and canned responses, and map ticket fields.

Available

Capabilities vary by provider configuration.Third-party plans, permissions, account review and API availability can affect which features are enabled.

Open your workspace ->
Connection methods

Meet customers where the conversation happens.

Deploy the agent through customer-facing surfaces and connect approved business workflows without fragmenting its knowledge.

Website widget

Add the AIChatVault chat experience to your website and manage its content and presentation centrally.

Widget documentation →
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Hosted help page

Publish a focused help experience for customers who need answers outside your primary website.

Visit Help Center →

API and webhooks

Connect approved events and business systems where a standard integration is not the right fit.

Explore developer docs →

Custom domain

Present supported hosted experiences under a domain aligned with your customer journey.

Discuss requirements →
A controlled workflow

Connect once. Keep the customer journey coherent.

AIChatVault brings knowledge, channels and approved actions together through a simple operational model.

01 / CONNECT

Choose the system

Start with a supported commerce platform, website surface or documented connection method.

02 / CONFIGURE

Define access and behavior

Select the business context the agent can use and keep sensitive actions within explicit controls.

03 / IMPROVE

Review real conversations

Use customer interactions and analytics to refine knowledge, guidance and escalation paths.

Connection roadmap

Need a platform that is not listed?

Tell us which system matters to your customer journey. We review connection requests against product fit, security requirements and customer demand.

Additional CRM systemsRequest-based review
Additional help desksRequest-based review
Messaging channelsRequest-based review
Custom applicationsAPI and webhook options

Roadmap references indicate areas we evaluate; they are not commitments or confirmation that a named third-party integration is currently available.

Integration FAQ

Questions before you connect

Which commerce integrations have dedicated AIChatVault pages?

AIChatVault currently provides dedicated integration information for Shopify, WooCommerce, Magento and OpenCart. Review the relevant page for platform-specific capabilities and setup guidance.

Do I need a separate AI agent for every integration?

Not necessarily. A single agent can use shared business knowledge across supported customer surfaces, while each connected system can retain its own permissions, configuration and approved actions.

Can AIChatVault connect to a custom business system?

Custom requirements may be supported through documented APIs, webhooks or a scoped integration. Contact the team with the system, data and actions involved so feasibility and security requirements can be assessed.

How should I evaluate an integration before launch?

Verify the information the agent can access, test expected and unexpected requests, confirm escalation paths, and restrict business-changing actions to the permissions your team has approved.

Where can I get integration help?

Start with the documentation and Help Center. For a platform-specific or custom requirement, use the contact page.

Build a more connected customer experience.

Start with a supported integration or talk with our team about the systems behind your customer journey.